The administrator of your personal data is Willa Dwa Jeziora Art Events Krzysztof Gawrych, Kal 23J, 11-600 Węgorzewo. The Guest's personal data is processed based on the contract concluded between the Guest and the Villa for the provision of hotel services. The purpose of processing personal data is to provide hotel services or other similar services which, upon the Guest's request, are provided by the Villa Dwa Jeziora facility. Furthermore, the Guest’s personal data may be processed through video surveillance used in the facility. The purpose of using video surveillance is to protect the safety of the Guest and other persons present on the premises of the Facility or in its vicinity. In case the Guest provides personal data concerning preferences regarding the stay or services performed, Willa Dwa Jeziora may process this personal data to improve the quality of services provided by Willa Dwa Jeziora or to ensure the Guest’s comfort or to perform additional services for the Guest, including managing Guest satisfaction exclusively in connection with the continuous improvement of the hotel’s services. The legal basis for processing personal data for the purposes listed above is the legitimate interest of the Hotel (Art. 6(1)(f) GDPR). Willa Dwa Jeziora informs that providing personal data necessary for the identification of the Guest is a contractual and legal requirement (when documenting sales made to the Guest with a VAT invoice). Failure to provide personal data makes it impossible to conclude a contract with Willa Dwa Jeziora and also makes it impossible to issue a VAT invoice.
Willa Dwa Jeziora informs that each Guest has the right to access their personal data, correct and update them, as well as the right to data portability, to object to processing, to restrict processing, and to have personal data deleted when there are legal grounds to do so. Willa Dwa Jeziora informs that the Guest’s personal data will be stored for the entire period of providing hotel services to the Guest, as well as during the limitation periods of possible claims, including tax and civil claims. Personal data processed through video surveillance will be stored for 3 months.
Willa Dwa Jeziora informs that Guest’s personal data may only be disclosed based on applicable law. Willa Dwa Jeziora informs about the right to lodge a complaint with the data protection supervisory authority, i.e. the Office for Personal Data Protection in Warsaw, ul. Stawki 2.
To exercise your rights and for other matters concerning the processing of your personal data by Willa Dwa Jeziora, please contact us at the email address: rezerwacje@dwajeziora.pl
